Our money-back guarantee policy
Our platform strives to provide law students with effective and timely write-ups. We do everything possible to make sure that the paper you receive conforms to your instructions and is of the highest quality. Should you feel that this commitment has been violated, you can ask us for a full or partial refund as per our policy.
The promises we make to our clients are genuine. It is for this reason that we have introduced a money-back guarantee policy. You can request for a reimbursement any time you feel that we have failed to fulfil our commitments towards you. We are a legit and established law assignment help provider. Our services have been around for quite a while. Our main aim is to ensure that anyone who avails our service is completely satisfied. We boast of a high customer satisfactions rate. Well, how do we know this? From the statistics that we have gathered:
- We record a high number of students returning with consequential orders
- Our services are highly-rated by students in Australia, the UK, Canada, the US, Ireland, and many more
- Students who have sought our services gladly recommend us to their mates. As a result, we also have a high number of referrals
We know that nothing is 100% perfect and sometimes things can go wrong. In such cases, you can always refer to our cancellation and refund policy. However, there are only specific situations where we offer a full refund. These situations have been discussed below.
The assignment was not delivered | The assignment was partially delivered | The order was cancelled by the student
- Your law assignment has not been assigned to a writer yet
We have a competent team of around 500 brilliant law experts. It is extremely rare for all our professionals to be booked. However, if you have already confirmed your order but we cannot find someone to write your assignment, we will refund 100% of the amount you paid. We will notify you as soon as possible if this happens.
- Your law assignment has already been allotted to an expert but you decided to cancel your order
If you cancel your order after an expert has been assigned your work, then the refund amount will vary from 90% to 75%. We have to cover the effort of the writer and the company in attempting to provide you with the service your requested.
- Your law assignment was allotted to an expert but you decided to cancel the order after half of the deadline has passed
In such cases, the amount you will be refunded ranges from 50% to 0%. The amount deducted is meant to cover the effort of the company and writer in their attempt to accommodate your order.
- Your paper was delivered after the mutually agreed deadline has passed
We are strict when it comes to meeting deadlines. Our experts do not take assignments they cannot complete on time. Late deliveries can only happen if the expert assigned your task is ill or has an emergency. The company will discuss with you the appropriate or exact amount that you should be refunded. This amount will depend on the cause of the delay.
- The expert missed your deadline because you failed to deliver the materials needed for your assignment on time
You cannot hold us responsible for late deliveries when you delayed in uploading the materials needed for your assignment. No refund will be issued in this cases. We recommend that you be explicit with your instructions and upload everything needed when placing your order.
The law write-up delivered is not up to standard
- Quality disputes
If you feel that the paper delivered does not conform to your instructions or has quality issues and you would like a refund, do not hesitate to get in touch with us. Our main aim is to help you attain academic excellence. We vow to take into account all your concerns and rectify the mistake in your paper for free. If after the multiple free reworks you are still not contented with the work, we will launch an investigation. Your refund request will be granted or denied based on our findings. You do not have to worry, we assure you that the investigation will be impartial. We are dedicated to satisfying you fully.
- The content is plagiarized
Our experts draft all assignments from scratch. They also have access to effective duplication-detection software. We know that plagiarism attracts serious repercussions. We can never put your academic grades in jeopardy. However, if you have proof that the paper you received in plagiarized, you can request for a refund. We only accept Turnitin reports as proof of plagiarism. No other reports will be accepted as proof.
Identical orders or transactions
- Accidentally placed two identical orders
Get in touch with us immediately if you have placed two identical order. Our customer support team will cancel the order that you have placed by mistake. If you fail to clarify that the second order is not needed, we will treat both orders as to separate orders. We furnish a 100% refund on all unintentional orders.
- Accidentally billed twice for the same order
We also refund 100% of the extra payment in the case of a duplicate transaction. We are professional and ethical in our dealings. We never bill our clients twice for the same order.
Cases when you cannot ask for a refund
- Quality work that meets your specifications was delivered within your deadline
- Orders that require help with proofreading, editing and formatting
Processing of your refund
After we have verified and confirmed your refund request, our operations team will process it within seven days. You cannot blame us for:
- Transfer anomalies
- Bank transfer charges
- Bank service issues and delays occurring because due to issues with your bank system